We will always do our best to take care of our fans, and we try to make sure that every order is shipped complete and that all items are of the best manufacturing quality.
Information regarding Covid-19
The global social distancing measures are affecting our store as well which means order fulfillment and shipping is taking more time than usual.
Our standard fulfillment estimate of 3 business days is currently closer to 10-16 business days.
We’re actively communicating with our fulfillment partner and following the latest news on Covid-19. Please follow our blog where we share current updates.
This is a difficult time for everyone and we thank you for your patience. Health is the number one priority right now, so stay safe.
Here are our estimated shipping delivery times:
USA: 5-8 business days
Canada: 6-12 business days
World: 10-20 business days
Your order will be sent out on average within 3 business days of ordering. Update! Currently fulfillment estimate: 10-16 business days
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn’t end up arriving, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we’d be happy to send you another order to the correct address, however, it will have to be at your cost.
If the shipping address was correct, get in touch with us at [email protected] making sure you quote your order number. We’ll see what can be done.
The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week’s time!
All of our apparel is printed on demand by a third-party service, and we cannot offer exchanges for sizes or refunds.
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out.
If you’d like a different size, get in touch with us at [email protected] and we’ll let you know what your next steps are.